Privacy Policy

Last updated: December 2025

Introduction

At Tipple Tours, we take your privacy seriously — almost as seriously as we take finding excellent wine. This policy explains how we collect, use, and protect your personal information when you visit our website or book a tour with us.

What Information We Collect

Information you provide:

  • Name and contact details when you enquire about or book a tour
  • Email address when you sign up for our newsletter
  • Payment information when you make a booking (processed securely by our payment provider)
  • Any messages or feedback you send us

Information collected automatically:

  • Your IP address and browser type
  • Pages you visit and how you interact with our website
  • Device information (mobile, desktop, etc.)

How We Use Your Information

  • To process your tour bookings and enquiries
  • To send you updates about your booking
  • To send our newsletter (only if you've subscribed)
  • To improve our website and services
  • To comply with legal obligations

Cookies

Cookies are small text files stored on your device when you visit websites. We use them to make our website work properly and to understand how visitors use it.

Types of cookies we use:

Essential Cookies

These are necessary for the website to function. They enable basic features like page navigation, security, and remembering your cookie preferences.

Analytics Cookies

These help us understand how visitors interact with our website by collecting anonymous information.

Marketing Cookies

These track visitors across websites to display relevant advertisements. We only use these with your explicit consent.

You can manage your cookie preferences at any time by clicking "Cookie Settings" in the footer.

Your Rights

Under GDPR and UK data protection laws, you have the right to:

  • Access the personal data we hold about you
  • Correct inaccurate personal data
  • Request deletion of your personal data
  • Object to processing of your personal data
  • Request restriction of processing
  • Data portability
  • Withdraw consent at any time

Data Retention

We keep your personal information only for as long as necessary to provide our services and comply with legal requirements. Booking information is retained for 7 years for accounting purposes.

Contact Us

Tipple Tours

Email: hello@tippletours.com

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Tipple Tours

Possibly the most fun wine and beer tours in the world. We take wine seriously. Ourselves? Not so much.

Destinations

USAMoldovaGeorgia

Tipple Tours is a trading name of Tipple Tours Ltd, 4th Floor, Silverstream House, Fitzroy Street, London, W1T 6EB, United Kingdom.

Tours in Moldova and surrounding regions are operated by Smiling Grape Wine Tours SRL, str. Mihail Kogălniceanu 66, of. 4, Chișinău, Republic of Moldova.

Depending on the tour and booking location, payments may be processed by either Tipple Tours Ltd (UK) or Smiling Grape Wine Tours SRL (Moldova). The contracting entity will be specified at the time of booking.

Serious Wine & Beer. Not-So-Serious Atmosphere.

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We use cookies — sadly not the chocolate chip kind — to keep things running smoothly. For the important but slightly dull details, see our Privacy Page.